Effective Date: 22/04/2026

At Skin Dip’t, we take pride in providing high-quality, all-natural skincare and CBD products. Due to the nature of our products, we have the following return and refund policy in place to ensure safety, compliance, and customer satisfaction.

Returns

Because our products are personal care and topical items, we do not accept returns on opened or used products for health and safety reasons.

We will accept returns under the following conditions:

The item is unused, unopened, and in its original packaging
The return is requested within 14 days of delivery
Proof of purchase is provided

Customers are responsible for return shipping costs unless the item was damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery at:

📧 contact@skindipt.com

Include:

Your order number
Photos of the product and packaging

We will gladly offer a replacement or full refund at no additional cost.

Refunds

Once your return is received and inspected:

Approved refunds will be issued to your original payment method
Please allow 5–10 business days for the refund to appear on your statement

Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We do not offer direct exchanges. If you wish to try a different product:

Request a return (if eligible)
Place a new order
CBD Product Disclaimer

Due to the nature of CBD products, all sales are final once opened. We encourage customers to:

Review ingredients carefully
Consult a healthcare professional if needed
Order Cancellations

Orders may be canceled within 12 hours of purchase if they have not yet shipped. Once shipped, orders cannot be canceled.

Contact Us

If you have any questions about your order, please contact us:

📧 contact@skindipt.com

🌐 www.skindipt.com

Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated effective date.